HOME > CUSTOMER SERVICE > FAQ'S
Faq's

What is finagarcia.com?
It's online store Fina Garcia Jewelry, a company with 18 stores and more than 20 years experience in the field of jewelry and watches.

Why buy finagarcia.com?
In finagarcia.com you can find a wide variety of items for any occasion. Transportation is free and guaranteed for shipments bound for the Peninsula. Jewelry and watches are sent as presented how to's purchase at any of our stores. In your gift can add a greeting card to improve it...

What is the quality of the products?
Our jewelry is made in 18 carat gold, sterling silver 925mm, and all diamonds include certified quality diamonds. The warranty for jewelry and watches is 2 years.

What is the period of change and refunds?
You can make changes and give back the purchase in 30 calendar days after receiving the item. For more information, see General Conditions.

What are the shipping costs?
Free for shipments bound for Spain Peninsula and Balearic Islands. For consignments destined Canarias Islands, Ceuta and Melilla are charged the cost of shipping and customs, both output and input, representing a cost of 45,00 .

How can I contact to fingarcia.com?
You can contact us through e-mail address atencionalcliente@finagarcia.com and/or telephone in 93 266 46 27

Do I need to register to buy?
No registration is required to buy at fingarcia.com, though, if you register, you can make purchases more quickly and comfortably in the future.

What days can I choose to receive my order?
Any weekday other than a public holiday, even holidays in the fate locality.

What payment services can I use?
We currently have four payment systems: Transfer, Paypal, Credit Card and Cash on delivery. None of the options costs you nothing extra.

How long will it take my order?
In detail sheet for each item appears the time limit for delivery, which is at least 2 days and depends on whether the article was manufactured or customized.